Dell computer mouse not working2/18/2023 ![]() ![]() Since the other port is working, I know USB is enabled in BIOS.Īny ideas are greatly appreciated. None of them work, so I feel confident that it is a laptop problem rather than a peripheral problem.Įvery result I can find on Google mentions a yellow '!' showing up in Device Manager, but since I'm not seeing anything wrong I'm not sure how to proceed. We have tried two mice, a couple of USB drives, and another USB device. When I plug it into the other plug, the mouse works right away. When I plug my USB mouse into it, the mouse laser lights up but it doesn't read any input and Windows does not act like it sees it. The first thing I did was check device manager. I paired it and windows automatically found the drivers. One teacher reported that he lost use of one of his USB ports. Question: Q: Magic Mouse scrolling not working on Dell Windows 10 Laptop I have a Magic Mouse 2 which I want to pair and use with my new Windows 10, Dell XPS 15 laptop with bluetooth 4.2. When the touchpad still does not work after following the preceding steps, Dell offers a utility that checks the health of your computer's hardware and software called SupportAssist. These laptops only have two available USB ports. Touch or click the figure of the touchpad. ![]() One of my clients is a school and we recently (last week) deployed a bunch of education-class Dell Latitude 3340 laptops. ![]() I am looking for any suggestions on things to try to get this fixed quickly without having to involve Dell. Let me preface this by saying that since this is a brand new laptop, I will likely need to get Dell support involved. ![]()
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